Governance and Change Management With SAP SuccessFactors HCM

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Governance and change management are as important as ever with SAP SuccessFactors HCM. Just because it's cloud software doesn't mean you can dial back on these things - in fact, we feel they might be more important than in the on-premise days (quarterly releases!). Join Steve Bogner, Brandon Toombs, Amy Grubb, Mark Ingram, Sven Ringling and Martin Gillet as they dive into these topics and more.

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Submitted by Alan Stewart (not verified) on Wed, 01/04/2017 - 23:49

I couldn't agree more, change management is even more important for cloud-based HR systems as there is no scope for customisation which in my experience is a key lever used to reduce the impact of new systems (by changing them to fit the existing practice). For me though, the key element of the business case for SAP SuccessFactors is that it cannot be customised and this forces HR organisations to align their processes with best practice but this will only happen if there is good governance (senior sponsor + PMO) and change management. It worries me when I hear vendors tell my management team about the "rapid deployment" benefits of cloud-based systems such as SAP SuccessFactors as this is really only achievable if your organisation has a high readiness level and it could undermine the support for investing in change management support needed. My company have just approved the implementation of SAP SuccessFactors so I'd be grateful for any advice or guidance, especially regarding how to write an effective Scope of Work.

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Submitted by sbogner on Thu, 01/05/2017 - 09:33

Hi Alan -

There is scope for customization, it's just done differently and it might be a bit harder to get off track.

Regarding the scope of work, it really helps to focus on what you want to achieve in your project. What are the end results, the deliverables? How much time can your people devote to the project - that will determine how fast/slow it goes and how much external spend you might need for staffing. How much effort can you put into change management?

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Meet the Podcast Team

Steve Bogner

Steve is Managing Partner at Insight Consulting Partners and has worked with SAP HR/Payroll since 1993. Focusing on core-HR, Payroll and Project Management around SAP and SuccessFactors HCM, he has worked with all sizes and types of companies. Steve presents at conferences around the world and is an SAP Mentor alumnus. Read his blogs at www.insightcp.com/blog and periodic musings on Twitter at SteveBogner

 

Becky MurrayRebecca Murray

Rebecca Murray is a founder and Managing Partner at Illumiti HCM. Rebecca is an experienced HCM Consultant, helping companies develop and continuously maintain optimal and high-performing workforces. She specializes in the design and integration of talent management and ESS and MSS solutions. Rebecca helps clients across the world implement sustainable global workforce development strategies. She applies her insight and knowledge to each endeavor and excels in delivering a positive user experience. Rebecca holds a Bachelors degree in Computer Engineering and a Masters degree in Business Administration. She is also a SuccessFactors Certified Professional Consultant and a Boomi Certified Process Developer. Follow her on Twitter at @Rebecca_Murray3.

Sven Ringling

Sven Ringling is SAP HXM Solution Advisor at ORBIS People GmbH (www.orbis-people.de), a consultancy for Digital HR with SAP's HXM portfolio including SAP SuccessFactors, Qualtrics, H4S4 and SAP HCM. He advises customers on their digital HR transformation journey from strategy and roadmap to implementation and continuous improvement. Sven started his career in 1996 as an SAP HR consultant at IDS Scheer in Germany. He subsequently co-founded SAP HCM consultancies in Germany and the UK and led their cloud transformation initiatives. He has worked with >100 customers across a variety of countries and has been a speaker on Digital HR on conferences on 4 continents. His books and articles published in German, English, and Chinese cover SAP HCM, SAP Concur, Qualtrics and SAP SuccessFactors. Sven is on Twitter at svenringling.

Brandon Toombs

Brandon has worked in HR technology 20+ years. He specializes in Employee Central with over 30 implementations under his belt.  His clients include airlines, retail, manufacturing, oil and gas, financial services, and public sector. Brandon has held many project roles - change management, project management, trainer, functional analysis, and a developer. He brings a unique blend of business, functional and technical expertise. He has presented at numerous conferences, is co-author of the latest version of the SAP Press Employee Central book and hosts the only known YouTube channel devoted to Employee Central. Brandon is a passionate believer in the potential of Human Capital processes and technology to supercharge performance of organizations. He can be found on Twitter at BrandonToombs.

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